Please do not include sensitive or personal information such as credit/debit card number, Social Security number, driver's license number or banking . You can do the contactless payment options as well for more safety. When I finally tried on the dress at home the tag was missing. 7. Please do not include sensitive or personal information such as credit/debit card number, Social Security number, drivers license number or banking information in your message. When a pre-paid debit card is accepted as a form of payment . However if you originally used an online payment service eg PayPal your refund will be made to your preferred credit or debit card or issued as an in-store. I did not use it, damage it or wash it. Niada Car. Tell you what Ross, you can keep you your disorganized stores, mediocre personnel, and merchandise. What's the return policy? Why can't Ross honor a legitimate mistake. A purchase is a purchase! two different colors and would decide later which color to keep. I'm the shopper who hates to try clothes on in a store. I buy clothing, houseware, toys, shoes and sometimes I walk out of there with 200 - 300 dollars worth of stuff I really don't need. I was honestly insulted. Quite a few of them have different policies and it is to the owners discretion to how they accept refunds. I went to the Ross in Ocala on the Blvd. With a debit card, you are only liable for up to $50 if you report the charge within 48 hours and only liable for up to $500 if you report it within 60 days. I purchased five pair of shoes from Ross exactly 1 month ago and went to return the sandals which were very uncomfortable when I tried them at home and looked defective. 10 percent note from a customer at the time of a product sale. Are you kidding me. I take this into consideration when shopping there. Here are some easy to follow steps to get your product returned: Few things to take care before returning your product. I had a fantastic experience i had lost my receipt and found it after 40days .still Ross gave me full refund great service ..love it ..great work Really first off while buying these $7 shorts last minute I had to wait in line for 20 minutes for a cashier to arrive then I get to my moms and the dang shorts don't fit I quickly try to return them as we were headed to the beach and want a different size I hand it to the lady with the tags and reciept and she says since its the same day they will not allow any returns without an ID EVEN tho it was less then an hour ago and I had the reciept. It says nothing seven days. I tried to returned the items on 11/23/20, because myself nor my daughter could wear them. Via Li Campi, 16 Capri (NA) Phone: rhonda vincent home. Good morning my name is Raymon. Texas. Contact the bank to recover funds. I saw some 18s I wanted and I could not exchange these nice shoes that could not fit my feet. I tried to find something to buy for the amount of 23.00 dollars could not find anything. Just bring it into any Ross store and theyll set you up with a new gift card. If you are having trouble accessing information on the Ross Dress for Less website, please call 8003351115 for assistance. Today to get a pair of shoes refunded as well as a mistake the cashier had made by scanning the same item twice. Take along the item and its invoice. Their return policies really stink. Instead, I shop enough and keep 95% or more of the things I buy. This system monitors all the returns and limits the number of non-receipted refunds allowed to a single customer. If you still have any questions about Ross Return Policy, feel free to ask them below we would love to answer . 3: Fragrances. I was given 2 Dr Brown pink bottle sets for my baby shower this past weekend. The customers can request a return within 30 days. The female security was also smirking which was really rude. She refused to give me credit today? I am inquiring about*. The bar code for scanning the receipt is what was fading. 4 trips, a lot of waiting in line. They were much less than the ones I were exchanging which the Associate said it was okay. They asked for my DL and then told me the refund would be store credit without the receipt. Immediately after, visited 3rd Ross store and found the remaining towels to complete the 4 sets. RIDICULOUS!! Really the worst experience ever! Fax: winchester disk was introduced in. This morning I checked and nothing in my account, just recently I checked again at 2pm and it shows deposited and available in my account. Maybe it was a shirt or even jeans that was for pregnant people and you want to return it then they say "sorry you can't return this item because you wore it once." WORST RETURN POLICY EVER!!! I returned a few outfits that didn't fit my daughter and have waited for over 30 days and still haven't received a refund. You can request the information this database has on you just like you would your credit report. In this article Ive attempted to answer all your burning questions and even provide some insider tips thatll make your next return at Ross a breezy. I was hired I as being a mgr with my resume the way it was and all of my references. I'll get all the deals. An example of data being processed may be a unique identifier stored in a cookie. The Ross website does NOT sale anything and essentially acts only acts as a Store Locator. But before i tried to returned them she wanted me to purchase my other items first. The Ross in Foley Alabama will not take anything back if it has been opened, even if it's NOT used!! I walked back home with shoes no one can wear amd out of $49. After only having it for one day.really???? I bought 3 dresses 2 weeks ago. they should over ride. I had to argue with store clerk. you have my email, I'm waiting to hear from you. I will be returning everything else I bought, I just needed to leave before I lost my temper!!! If you want to sanitize the debit card but a refund the tags only. Other stores with very competitive prices that don't give you a hassle for 5 days. See Also: The 2 Best Days to Shop at Ross to Save Money What Happens After 30 Days? If it is such a big conflict why does Ross not correct the tags before selling their products. In San Diego store: I returned pair of silver earrings today and manager said since I "tried them on" they had to be thrown away. This is the most unprofessional and rude person I ever met! She then put ALL of the merchandise in ONE big bag!! I didn't have a receipt but was told I couldn't even get store credit without a receipt because they are name brand Is this true? Also why Marshall's makes more money than Ross. I honestly did not know that you did not honor it. I contacted the store I purchased the items and who gave me the refund and they advised they could not help me that I would have to contact the corporate office. Can they still return to a different card even if its not the same on the receipt? I bought cologne here for 44$ and returned it 2days later with no rexcept, unopened. My receipt showed a sales tax of $3.23. Alternatively, merchandise purchased online can be returned using our return-by-mail option. The merchant then will issue a refund to the card used in the transaction, if your request is not denied. Needless to say they were pissed.I had a return something I thought was hair spray, it wasn't. Horrible Return Policy. All we can do in store is carry out Ross procedures. Being a manager of a corporate store i would try to help everyone out. I bought a stuff in Ross at Memorial Tulsa, I was going to return the item at Ross 41st&Yale Tulsa on 12/29/2021 around 7 pm and I have the receipt, tag still on the item, never use the item and that's less than 30 days. How long can you hold onto a merchandise return card, I bought a dress on the 24th of oct have not worn it or taken tags off i cant find my receipt and i paid with credit card can i return it. Eligible customers are entitled to 10% off purchases made on Tuesday. I been buying tennis shoes from Ross for about 9 years I never had to take anything back. How we we get a refund if the stores are closed due to COVID19, Went to ross in indianapolis southern plaza bought a kitchen set had my granddaughter with me so tried to take care out to load it and you cant so I decided to take it back to get my money back which I paid cash for and they said they needed my I d for what called customer service they said they dont pay people to bring carts in to pull up to the door to get your stuff which is a fire lane but they will hire a security guard to stand outside watching people come in instead of watching for theft makes no sense to me, I have been really upset with Ross I bought a pair of boots and I had them for 2 day and they broke and I went to take them back and they will not do anything for me because I don't have a receipt or the tags the receipt I didn't t receive by the cashier and the tags got thrown away the day before trash day and no way of getting it so Iooks like I'm sol I just don't understand why they can't t look up by the card like Burlington does I got the worst customer service ever I talk to corporate as was well and they said it was denied if they decided to denied they must have a different way to help I just don't understand I was super nice I always am m just getting to the point where Im tired of getting walk on Im just really up set I usually spend a pretty penny in Ross I always spend around $200 every time I go I'm like why can't you just let me exchange that's all I wanted. What if I return my products after 30 days? All returns are subject to system verification. The customer service is unbelievably horrible. You can also opt for store credit if youd prefer. He stated on the back of the receipt. At the end of the day the Manager nor her team cared. Your refund will be processed via your original payment method. Items that are being returned without the receipt will require valid ID cards, and if the return is approved by the refund system, you will be refunded in the form of store credit or exchanged at the items current selling price. No, I think youll have to settle for store credit. Consumers who purchase merchandise at Ross stores will have to hold onto their receipts if they think they may have reason to request a refund. Ross Algiers. I was disappointed when I returned a steelers shirt with all tags on and the orginal receipt that I paid cash for as my son lives out of the state. If you removed the tag, bring it back and they can re-attach it for you. Suck that I am I week over my stupid 30 days policy! I inquired as to why and was told because I did not have the receipt the price of the item were at a lesser price, the price on the item were &39.99. If you're not satisfied with your purchase, return the merchandise accompanied by a register receipt within 30 days of purchase for an exchange or refund in the original form of tender. Have you ever returned something at Ross before and not received the tax return? Target's Return Policy Most unopened items sold by Target in new condition and returned within 90 days will receive a refund or exchange. It was in new, mint, as-sold-as condition with the receipt. Sales clerks are not friendly and management is generally unhelpful. No need to present ID or a receipt or sign anything. I just finished paying for my merchandise when the cashier forgot to do Senior Day Discount - so they said I needed my drivers license - which I didn't have with me, as I didn't drive - but I just paid for the merchandise 30 seconds before. It's like "Thanks for your money, now f*ck off! I bought a couple of things at Ross one of them was a pair of shorts when I got home I couldn't find them is there a way to get them if I still have the receipt or I just have to accept that I spent $12 and didn't get anything haha? Went to Ross to return one item, had my receipt. She got even ruder and mad. See Also: The 2 Best Days to Shop at Ross to Save Money. NO ONE! They advised that they could not make the adjustment. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[580,400],'returnsandrefund_com-medrectangle-3','ezslot_4',101,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-medrectangle-3-0'); Most of the items sold by Ross dress for less follow their standard 30 days Ross return policy. I will not be shopping there in the future, as people mentioned the staff are not courteous and within 30 days, the merchandise is still new for the store. I bought the $50 dollar shoes to show corporate and she tells me you can't returned the shoes with that receipt.omg I steaming.. The refund verification system used by this retailer requires that the receipt number be entered into it, and consumers must also provide a valid picture ID at time of refund. I have no problem with Ross other than their policy to rush you out the door. I should have been allowed to exchange at face value. They have tags, only thing is they ripped off the part where the price was. For additional inquiries not addressed in the above FAQ, please use this form to contact us. Your email address will not be published. Then they they tell me that they can't give me the full price of $21.99 that I paid because the shoes were now marked down. If the money is going to be used in the store, why aren't we granted the same amount? I bought a pair of sandals and did not try them on u til I got home. like a representative from Ross to contact me with an explanation for this idiocy. Question: I bought items from Ross the other day and when I got home I noticed there was a tag missing on a item but it was on the receipt. When I got home, he tried them on and it was too big. Crooks can attach small digital readers to gas pumps that let you swipe your card to pay without going into the store. Your return the gift cards cannot return money by visiting our business insider, ross return policy debit card! Plan on reporting Roses to consumers board. Ross Return Policy Through Debit Card purchased What if when you make a return, where your original form of payment was a debit card? gifts for Christmas often do not come with a receipt. Today was exactly a month it read on the receipt I never knew that a receipt was not honored after this time. I am a consumer as well but what people must understand is everyone is not honest and unfortunately the honest people have to pay. Their explanation was that it was their policy, just like that! that hold up fine. Customers come to return items that have been used & abused & expect to get their money back- knowing that when they bought the merchandise nothing was wrong with the product, now call corporate by all mean I'm just doing my job & following store policies.